Holiday Inn - Beaumont East-Medical Ctr Area, an IHG Hotel
Apa Kata Tetamu
Nevertheless after having a small conversation with the front desk clerk & being told my reservation had to br canceled due to no availability & the room size I requested was unavailable as well, I'm not sure how did she make it work but she then said to me well I can put you in a DOUBLE but not a KING, This was not until I was walking out of the hotel facility in disappointment that my reservation & room size was unavailable and that I could not check in
Lakisha
Jun 2023
Spacious, clean, comfortable and safe. We had everything we needed for a party of 5 adults. Which is not typically the case for a late night stop in a smaller town. Front desk clerk at late night check in was a blessing and made us feel welcome while she quickly handled all of our needs. I’m sad I don’t remember her name, but we were arriving exhausted. I hope she is there next time we visit.
Rebecca
Ogos 2023
The room was very clean, quiet and comfortable and the staff was nice. We had left the hotel and on there road for about an hour, when my son realized he had left a single AirPod behind. We called the hotel, while on the road, and David was very helpful. The staff looked for the AirPod and told us they could not find it, but they didn't stop there. We had been on the road for several hours and received a call saying they had found the AirPod. David gave us the email address to send the prepaid mailing label and we received a box with the AirPod. He was very pleasant to speak with and very helpful! :)
Bruce
Jun 2022
I needed to check out earlier than expected. Kimberly (I think that was her name) was very helpful and patient as she had to talk with a third party to make sure I could get a refund. I really appreciate the time she took to make sure I was satisfied.
Marcia
Julai 2024
Good location but at the same time really quiet as not too close to I10 plus I had a room facing opposite direction.
Volker
Mac 2024
I liked how clean the room was there was literally nothing out of place as far as the housekeeping goes... whoever cleaned that room was dedicated to the holiday inn..the price wasn't bad but the fact that I had to pay 150 for the room was crazy even though it was refunded and I feel that breakfast should be free no matter what age
Mary
Januari 2023
My husband and I drive to Beaumont every month, since we found this hotel, it's the only place we stay. Exceptional service, clean rooms, and friendly staff
Angel
Januari 2023
Room was quiet. Plenty of space. Comfortable bed. Dove soap/lotion products were great. Way better than those off brand ones that irritate the skin.
Joy
Ogos 2022
I've stayed here several times and have never had any issues. The staff is always great, pleasant and very helpful
Bertrand
April 2023
I am huge on customer service & the service received from Jeremiah was beyond my husband & I's imagination. He was very polite and respectful. We returned a couple days later he remembered us by name and our preferences. The room was clean and comfortable. Due to the excellent customer service we received we decided this is our place to stay while in Beaumont from now on.
Juanita
November 2021
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